Newcastle Eagles season ticket holders can now secure their seats in a new socially distanced seat map for Friday’s planned Pre-Season BBL Pilot Game.

Season ticket holders have exclusive priority access to book seats free of charge for a 24-hour window, prior to tickets going on general sale from Monday night at 7:30pm, subject to any changes to the club’s plans by Newcastle City Council and the Public Health Authority.

The identity of the opposition and further details of the hotly anticipated fixture, which will have an attendance capacity limits of 800, are all set to be revealed tomorrow.

Club and arena officials have been working together around the clock to create a COVID-secure environment at the ECA, for the UK’s first indoor sports test event this Friday 18 September, approved by the Government officials two weeks ago.

Things will be quite different in the arena to help us keep fans, players, officials and staff safe at this pilot.

More details on the safety measures in place, social distancing rules once inside, getting food and refreshments, as well as how you should move around the venue will all be released 48-hours before the event on this website, via email to ticket holders and across social media channels.

Our loyal fans will be the first to see the new seat map for this one-off test event.

To allow for social distancing alternate rows are blocked out and when selecting seats there will be a further block on two seats between each group and aisle seats are unavailable.

On the seat map two seats are blocked out (white) between booking groups (red for blocked/occupied and blue for your selection) to allow for social distancing on alternate rows.

Following the latest Government guidance issued this week with the updated rules on social distancing and new law to prohibit the meeting of groups larger than 6 (unless you are a household or support bubble), we can only allow season ticket holders who are a household to sit together.

To enable the club to maximise the attendance capacity limit of this pilot game we reserve the right to change your seats. Ticket holders will be notified of any moves which will be updated in the ‘My Tickets’ ready for download 48-hours before the test event.

Go to the Newcastle Eagles Box Office


Login to the box office and select ‘My Tickets‘ from the menu at the top of the screen.

From here you will see the allocation you are entitled to, for example:

You can select your seats by clicking on the yellow ‘claim’ button:

Select the number of tickets you are entitled to in your allocation and choose the time you intend to arrive at the arena to help us with social distancing on entry to the game:

Then select seats on the new seat map as you normally would and click the ‘retrieve these tickets’ button.

Repeat this process to claim your parking space allocation if you have one.

After you have confirmed your place in the arena, the tickets will be available for you to login and download from the box office 48-hours before the event from the ‘My Tickets’ section.


If you need any assistance in accessing the box office or securing seats please email [email protected]